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What's New on Civil Service Medical and Dental Benefits

Civil Service Eligible Persons Seasonal Influenza Vaccination Pilot Scheme

  • The Government launches the Civil Service Eligible Persons Seasonal Influenza Vaccination Pilot Scheme, which offers free Seasonal Influenza Vaccination Services for Civil Service Eligible Persons at all six families clinics.  Civil Service Eligible Persons can make appointments through the Automated Telephone Booking System (Tel. No.: 3950 9800).  For details, please refer to the flow chart.

Pilot Scheme on Dental Services (Dental Scaling) for Civil Service Eligible Persons Phase 2

  • The Pilot Scheme on Dental Services (Dental Scaling) for Civil Service Eligible Persons has been extended for 18 months (hereafter “PDS Phase 2”). The invited CSEPs will receive dental scaling services from private dental clinics during the service period from 1 February 2025 to 31 July 2026.  For details about the PDS Phase 2, please visit the website of the Department of Health (DH) at www.dh.gov.hk/english/main/main_ds/main_psds.html or call 8228 1000 to listen to the pre-recorded introduction.

Pilot Scheme on Dental Services for Civil Service Eligible Persons in Shenzhen

  • The Government launches the Pilot Scheme on Dental Services for Civil Service Eligible Persons in Shenzhen (the PDSSZ) in the first quarter of 2025 to arrange about 2 000 CSEPs, who are waiting for dental services of DH, to receive designated dental services, including oral imaging (X-ray) check and dental scaling services at the Shenzhen New Frontier United Family Hospital.  The PDSSZ will last for one year from 17 February 2025 to 16 February 2026.  For details about the PDSSZ, please visit the website of DH at https://www.dh.gov.hk/english/main/main_ds/main_pdssz.html.

  • Introductory video (in Chinese only)

Families Clinics Online Booking System

  • The online booking service of families clinics has been fully launched on 12 February 2025.  CSEPs would need to apply in advance for the Families Clinics Online Booking System (Online Booking System) Account if they wish to make appointment in families clinics online.
  • CSEPs can submit completed electronic forms (e‑Forms) of “Application for Families Clinics Online Booking System Account” via this weblink, the weblink on the websites of DH or @DH Mobile App.  Please refer to Annex and the demonstration in DH’s website for the application and activation procedures for Online Booking System accounts.
  • CSEPs who have successfully applied for and activated their accounts can log in the Online Booking System via this weblink.

Civil Servant Discs for General Out-patient Clinics (GOPCs) of the Hospital Authority New Booking Function in the “HA Go” Mobile Application

  • Starting from 13 January 2025, a new function of booking same-day civil servant discs in the “Book GOPC” module in the “HA Go” mobile application has been fully rolled out to all GOPCs offering civil servant discs.
  • For information on the booking flow, please refer to Annex.  For the demonstration video and user guide, please refer to the “Book GOPC” page of “HA Go” website.