Welcome to use “iAM Smart” App
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“iAM Smart” account is available in two versions. The “iAM Smart” version provides authentication, “e-ME” form-filling and personalised notification functions, while the “iAM Smart+” version provides an extra function of digital signing.
“iAM Smart” provides identity verification function for users to log in and use various government and commercial online services in a simple and secure way. It brings convenience to daily life without having to manage different usernames and passwords for online services.
The “e-ME” function performs auto form-filling of personal data, saves users the effort of repeatedly filling in the same data for different applications. Users can store personal data (such as Chinese name, English name, gender, phone number, date of birth, residential address and education level) in “e-ME”.
Users can choose to receive personalised notifications from various government online services to keep up with service updates, expiry alerts and the latest information from the Government.
Users can use “iAM Smart+” for digital signing, so as to handle legal documents and procedures online with conformance to the Electronic Transactions Ordinance (Chapter 553 of the Laws of Hong Kong).
“iAM Smart” is free and can be registered by all Hong Kong Identity Card (HKID Card) holders aged 11 or above. The registration process is very simple. Download the “iAM Smart” mobile app (by scanning the QR code in previous page), and complete online registration in three easy steps using your personal mobile phone enabled with biometric authentication.
The scanning of the HKID Card from three different angles during “iAM Smart” registration checks the HKID Card’s security features, thus verifying its authenticity. The purpose of performing actions specified by the system when taking selfies is to ensure that the selfie is not just a mere capture of a photograph. These steps ensure that the identity verification process during user registration is accurate, which in turn increases the confidence of users and online service providers for online identity verification in future. These one-time registration procedures are definitely worth the effort for using online services in a secure manner.
You may also visit the Registration Service Counter at any Post Office (except mobile post offices), Self-Registration Kiosk, or Mobile Registration Team for in-person registration of “iAM Smart+”. Upon a simple identity verification process, you can use the digital signing function, such as submitting online application for renewal of vehicle licences. For their locations, please refer to the relevant web page of the “iAM Smart” thematic website (https://www.iamsmart.gov.hk/en/reg_location.html).
Government departments are using “iAM Smart” as the unique digital identity to develop online services and optimise their flow to bring convenience to the public. For example, users of the Electronic Health Record Sharing System (eHealth) can choose to activate their accounts by the authentication function of “iAM Smart” from June 2021 onwards, sparing them from in-person identity verification at eHealth registration locations. Register and use “iAM Smart” now to experience the brand new and convenient online service experience. For enquiries, please contact the “iAM Smart” Hotline Service on 182 123 or enquiry@iamsmart.gov.hk.