Civil Service Newsletter December 2024 Issue No.118
“Heroic Volunteer Award” commending selfless help to others Sergeant couple saved a boy who lost his way Mr Lee Ho-kay and Ms Kwok Chau-fung, Police Sergeant

Customs and Excise Department

Group photo of the Customs and Excise Department Volunteer Team with the staff members of the CUHK Eye Centre.

This year, the Customs and Excise Department Volunteer Team (the Volunteer Team) continues to render staunch support to the CUHK Jockey Club Myopia Prevention Programme (the Programme). Launched in October 2021 by The Chinese University of Hong Kong together with the Hong Kong Jockey Club, the three-year Programme has mainly provided services for children of ethnic minorities, with special educational needs and from low-income families. Through eye check-ups, health education and related research, it aims at achieving early detection of eye diseases among these children and offering them proper treatment, which are vital to safeguarding their visual health and preventing potential complications, thereby bringing about positive changes to the community.

The Volunteer Team has been actively providing a range of supporting services for the activities under the Programme, including crowd management, blood pressure checking, service registration and basic vision tests. This year, as co-ordinated by the Civil Service Bureau, the Volunteer Team partners with the Home2 Youth Hostel to support the Programme. The event was held at the Hong Kong Eye Hospital on 14 September 2024 for providing children in need with comprehensive vision tests.

On the day of the event, the working staff briefed the volunteers before the kick-off on their roles and responsibilities, as well as the operation of the equipment, in order that they could effectively communicate with the participants and their parents. Following the briefing session, volunteers carried out their assigned tasks in groups to ensure that the event would proceed smoothly. Working in tandem with the medical staff and youth volunteers, members of the Volunteer Team fully demonstrated their strong team spirit and collaboration capabilities to foster understanding, trust and friendship among all parties. In the course of volunteering, the volunteers were able to develop better communication skills and act with higher efficiency.

The working staff briefed the volunteers on the rundown of the event.
The working staff briefed the volunteers on the rundown of the event.

Optometrists explained the operation of the equipment to the volunteers.
Optometrists explained the operation of the equipment to the volunteers.

C&ED and youth volunteers conducted vision tests for the service recipients.
C&ED and youth volunteers conducted vision tests for the service recipients.
C&ED and youth volunteers conducted vision tests for the service recipients.

On arrival at the eye hospital for taking part in the check-ups, the children naturally felt anxious or puzzled. However, they soon became at ease with the help of the Volunteer Team and the youth volunteers and went through the check-ups without difficulty. Before leaving, all the children expressed thanks to the medical staff and the volunteers with a grin on their face. This meaningful event has raised the children’s awareness of proper eye care, which was conducive to controlling myopic progression and preventing the development of myopia-related complications.

Volunteerism has a far-reaching impact. Through volunteer services, our colleagues and youth volunteers can further develop social responsibility and truly understand the value of caring for others, resulting in stronger motivation to support good causes in future. Meanwhile, this kind of volunteer work has not only strengthened colleagues’ sense of belonging to the department, but also enhanced the overall image of the Government.

The Volunteer Team will, in close collaboration with various organisations, stay committed to providing people and families with much-needed support, so as to foster a caring spirit in our community.

Volunteers performed basic vision tests for the children.
Volunteers performed basic vision tests for the children.

A volunteer measured the height and weight of a child.
A volunteer measured the height and weight of a child.

Assistant Commissioner (Excise and Strategic Support), Mr Rudy Hui Kim (back row, fifth left) showed support for the Customs and Excise Department Volunteer Team at the CUHK Jockey Club Myopia Prevention Programme Awards Ceremony.
Assistant Commissioner (Excise and Strategic Support), Mr Rudy Hui Kim (back row, fifth left) showed support for the Customs and Excise Department Volunteer Team at the CUHK Jockey Club Myopia Prevention Programme Awards Ceremony.