Civil Service Newsletter Septmember 2022 Issue No.112
Uniting expertise: civil servants fight epidemic together

Civil Service Newsletter Editorial Board

EARLY this year, the fifth wave of the epidemic took a turn for the worse and brought unprecedented challenges to Hong Kong. The Government assumed the primary responsibility for the anti-epidemic work and utilised all available manpower and resources to fight against and control the epidemic situation as quickly as possible.

The civil service, as the backbone of the Government, is obligated and assumes an important role in the fight against the virus. As the fifth wave is more severe than previous ones, the anti-epidemic measures involve a wide range of sectors and require enormous human resources. Regardless of their departments and grades, civil servants, whether civilian or disciplined services staff, are all mobilised to take up various roles in the anti-epidemic work.

Since the outbreak of the fifth wave, over 140,000 government employees have participated in the anti-epidemic work at different times and in different roles, accounting for 70% of the total number of government employees.

Despite facing unprecedented pressure, various Bureaux and Departments displayed solidarity, responsiveness and flexibility, which coupled with the proactive participation of civil servants at all ranks, are indispensable to the quick and smooth implementation of the anti-epidemic measures. Nevertheless, various departments also strive to maintain public services and provide frontline and backend support in the fight against the virus.

In face of the ever-evolving situation, the civil service will continue to uphold the spirit of serving the public, stay committed to their duties and firmly stand by the public in the fight against the epidemic. 

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Support for Persons under Home Isolation or Quarantine

ICAC colleagues worked in CHP in Argyle Street to assist DH in issuing quarantine orders to close contacts of confirmed patients and answer relevant hotline enquiries.
ICAC colleagues worked in CHP in Argyle Street to assist DH in issuing quarantine orders to close contacts of confirmed patients and answer relevant hotline enquiries.
LCSD has mobilised about 1,000 staff for home delivery of daily necessities and food to over 6,000 needy households undergoing home quarantine.(Chinese version only)
(Chinese version only)
LCSD has mobilised about 1,000 staff for home delivery of daily necessities and food to over 6,000 needy households undergoing home quarantine.
LCSD has deployed over 1,000 staff to take calls in the 24- hour “StayHomeSafe” hotline centres set up by the Home Affairs Department (HAD). It has also arranged over 80 staff to assist in the compilation of requests received from the “StayHomeSafe” hotline to facilitate timely delivery of daily necessities and food to needy persons undergoing home quarantine/isolation.
LCSD has deployed over 1,000 staff to take calls in the 24- hour “StayHomeSafe” hotline centres set up by the Home Affairs Department (HAD). It has also arranged over 80 staff to assist in the compilation of requests received from the “StayHomeSafe” hotline to facilitate timely delivery of daily necessities and food to needy persons undergoing home quarantine/isolation. 
The then FHB distributed anti-epidemic proprietary Chinese medicines donated by the Mainland to residents subject to “restriction-testing declarations” (“RTD”) through relevant government departments.
Staff of the Civil Aid Service (CAS) made special arrangement at Penny’s Bay Community Isolation Facility from 22 April to 17 May 2022 to facilitate the examination arrangement for Diploma of Secondary Education Examination (DSE) students, who have been confirmed positive or were close contacts of COVID-19.
The Auxiliary Medical Service (AMS) escorted close contacts to and from different locations such as their homes, quarantine centres, the airport, quarantine hotels, etc. As at end of May 2022, AMS has escorted over 100,000 person-time of close contacts travelling to and from the above locations.
The Auxiliary Medical Service (AMS) escorted close contacts to and from different locations such as their homes, quarantine centres, the airport, quarantine hotels, etc. As at end of May 2022, AMS has escorted over 100,000 person-time of close contacts travelling to and from the above locations.
CHP’s Emergency Hotline Centre of DH has commenced operation since 22 January 2020, at the outset of the COVID-19 outbreak. Led by public health nurses, staff members at all levels set up a number of COVID-19 hotlines to answer callers’ enquiries with their professional knowledge, thus helping members of the public to face the epidemic and prevent the spreading of the virus in the community.
CHP’s Emergency Hotline Centre of DH has commenced operation since 22 January 2020, at the outset of the COVID-19 outbreak. Led by public health nurses, staff members at all levels set up a number of COVID-19 hotlines to answer callers’ enquiries with their professional knowledge, thus helping members of the public to face the epidemic and prevent the spreading of the virus in the community.
To support the compulsory home quarantine measure, OGCIO developed jointly with local research & development centre, university and a technology startup in February 2020, the “StayHomeSafe” mobile app with geo-fencing capability, coupled with a Bluetooth Low Energy electronic wristband which could keep the confinee’s whereabouts under monitoring. So far, electronic wristbands have been used on over 832,000 confinees.
To support the compulsory home quarantine measure, OGCIO developed jointly with local research & development centre, university and a technology startup in February 2020, the “StayHomeSafe” mobile app with geo-fencing capability, coupled with a Bluetooth Low Energy electronic wristband which could keep the confinee’s whereabouts under monitoring. So far, electronic wristbands have been used on over 832,000 confinees.